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Policies
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| *Some products shown, inferred, or described on website or catalogs may not be available until February 2011 |
| Corporate: |
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| Cancer Diagnostics, Inc. |
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| Customer Service: (877) 846-5393 PRESS "1" |
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| Directory/Technical/Accounting: (877) 846-5393 |
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| Local/International: (919)744-5564 |
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| FAX: (877) 817-1716 |
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| EMAIL: Info@cancerdiagnostics.com |
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URL:www.cancerdiagnostics.com
(Browse, order, or Log in to customer/distributor account here) |
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Our customer service department is trained to help you with all phases of placing your order. You can reach our Customer Service Department by dialing our toll-free number (877)846-5393 between the hours of 8:00 a.m. and 5:00 p.m. EST. Orders are taken live for West Coast customers by our after hours customer service team from 5:00 p.m.-9:00 p.m. EST. You may also use our convenient Contact Us Form to inquire about existing orders, request samples or for general questions. You may also email us directly at info@cancerdiagnostics.com.
*Some products shown, inferred, or described on website or catalogs may not be available until February 2011
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| How to Order |
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You may call your order to 877-846-5393, fax your order to: 877-817-1716, or email your order to info@cancerdiagnostics.com. Additionally, you may order securely online at www.cancerdiagnostics.com.
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| Please include the following when ordering: |
- Your company name
- Your required ship to location (and billing)
- Your purchase order number if applicable
- Catalog Item number and description
- The quantity required
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| Contact a Sales Representative |
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| Dial 877-846-5393 and press "1". Customer service will connect you with your sales rep, or answer any questions you may have. |
| Terms and Conditions |
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- Net 30 days -Freight pre-paid and added to invoice
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| Shipping |
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| Orders will be shipped via UPS ground, Fedex, DHL, or freight truck when required. Our standard freight terms are freight prepaid and added to your invoice. |
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| Return Policy |
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Returned goods must be accompanied by a Return Goods Authorization (RGA) number assigned by our Customer Service Dept. Please call (877) 846-5393 to obtain an RGA number. Please initiate returns within 45 days of the date of the original invoice. A 25% restocking charge will result from returns caused by customer error.
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Disclaimer:
*Some products shown, inferred, or described on website or catalogs may not be available until February 2011
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